Gartner, Inc. has placed Oracle's Siebel CRM in the Leaders Quadrant of its 2011 report, "Magic Quadrant for Field Service Management."

Gartner Magic Quadrants position vendors within a particular market segment based on their completeness of vision and their ability to execute on that vision.

According to Gartner, "Leaders demonstrate market strength based on installed-base depth, and affect market trends in all categories of the criteria on which they're evaluated. Users of the software feel they are gaining a competitive advantage over others in their industry."

The world's most complete CRM solution, Oracle's Siebel CRM helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth.

With solutions tailored to more than 20 industries Oracle's Siebel CRM delivers a combination of transactional, analytical and engagement features to manage all customer-facing operations.

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